Presentation

Therese Löfgren is the landlord at Rönngården, the university's housing for international students, home to tenants from more than 70 countries. Her work focuses on what happens between move-in and belonging: the first months in a new city, when a student either finds their place or quietly starts to withdraw. That stretch can be designed, measured and improved, and it shapes both the students' experience and the residence's satisfaction, turnover and letting. She connects students' everyday experience with research on belonging and transitions, and with property owners' need for stable letting.

At Rönngården she has built a way of working with onboarding, community and move-out, carried by a team of Resident Assistants. In autumn 2025, two to three months after move-in, the university's housing recorded its highest results to date in the Nöjd Studbo tenant survey, with a customer satisfaction index (NKI) of 83 and an NPS of 60, and was named the top institution of the year. The same term, tenants on two-year master's programmes completed their first year at full pace at a higher rate than other students on the same programmes. In 2024 Therese and her team received the Star of the Year award.

She serves on the board of the European network EucA and works with property owners and Studentbostadsföretagen. She also writes The Threshold, a newsletter on student housing and belonging.